Frequently Asked Questions
So wait, how does this work?
Pick a themed box and pick it up at a local partner store or have it delivered, just like a pizza. Our delivery days are Thursdays or Fridays in the afternoon. The pre-packaged box includes a game or games, snacks for about six people, some tips for hosting a great game night, and a few extras to make learning and playing the game easier. The following week, just put the game and all the game pieces back into the box. You can either drop it back off where you picked it up or mail it back with a pre-paid return label.
How long do we get the box for?
For about a week. We currently deliver on either Thursday or Friday afternoon to our partner locations or directly to you. Then you either return the delivery box with the game or games to a pick-up location the following Thursday or Friday, or drop it in the mail with the pre-paid return label.
So I don’t get to keep the game?
That’s right, the games are still ours. We are just lending them to you so you can have a great game night with your friends and family. We have limited stock, and we need to make sure others can play if they want. We are working to make sure we have multiples of popular boxes.
Are the games reused?
Yup. When we get the games back, we make sure the game has all the pieces before they go back out again.
What happens if I lose or break parts of the game or games?
Please try not to if you can. But accidents happen. Let us know by calling, texting, or emailing us. If the pieces aren’t game critical (i.e. there are a lot of them in the box) we might be able to just replace it. If the game is lost or damaged in a way that prevents it from being played, we will charge the retail price of the game.
What snacks are included?
The snacks will change from time to time. We are still working on the cadence and are working to partner with local businesses to include some really special ones in the future.
I have food allergies, can I request a type of snack to accommodate my allergies?
At this time, the best we can do is not include the snacks. We can’t guarantee that the included snacks are free of nuts, soy, gluten, or any other food-related allergen. Sorry. We hope to have options that will let us accommodate this in the future.
What if my question isn’t answered here?
Reach out and ask us. Our contact information is below. We are always trying to find ways to make A Game Night better. We’d love to get your input.